Agenda for the TIADA Annual Conference July 23-25, 2017

Agenda

Get ready for this year’s conference! Stay tune- we’ll be coming back with our inspiring keynoter, educational breakout sessions and tons of networking.

  • July 23, 2017

    11:00 a.m. - 8:00 p.m.
    Dealer Registration / Help Desk

    Welcome dealers! Stop by any time during these hours to pick up your registration packet.

    12:00 p.m. - 3:30 p.m.
    TIADA Board of Directors Meeting

    Association business.

    12:00 p.m. - 7:00 p.m.
    Exhibitor Move-in / Sponsor Registration

    Sponsors may check-in and start setting up their booth(s).

    4:00 p.m. - 5:00 p.m.
    House of Delegates

    Association Business

    7:30 p.m. - 8:00 p.m.
    First Time Dealer Attendee Meet & Greet

    Dealers – hello and welcome to the conference! Stop by for a quick drink and mingle with a few old timers, they’ll  help you navigate through some key parts of the conference.

    8:00 p.m. - 10:00 p.m.
    Welcome Reception

    Everyone welcomed! Dress accordingly as we network outside with the best dealers in Texas. Enjoy an hour of complimentary drinks on us.

  • July 24, 2017

    7:00 a.m. - 12:00 p.m.
    Exhibitor Move-in / Sponsor Registration
    7:00 a.m. - 12:00 p.m.
    Dealer Registration / Help Desk
    7:00 a.m. - 8:00 a.m.
    Morning Coffee / Pastries

    Grab a cup of java and get ready for a great start of our education lineup!

    8:00 a.m. - 9:15 a.m.
    General Session
    9:15 a.m. - 9:30 a.m.
    Morning Break
    9:30 a.m. - 10:20 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     The Power of 20 presented by  Chuck Bonanno
    Compliance
    The Four Most Misunderstood Dealer Rules presented by Bill Harbeson; Co-presenter: David George
    Technology
     Automotive Disruption: Millennials, Mobile, and Marketing presented by Zach Klempf
    Management
    An Evolutionary View of Wholesale Acquisition” presented by Majd Saboura
    Special Finance & Retail
    Getting the Deal Bought: F&I Tactics for Success presented by Rebecca Cherneck

     

    10:30 a.m. - 11:20 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Maximizing your Tax Refund Business presented by Bill Neylan
    Compliance
    OCCC Deal Jacket Review presented by Huffman Lewis
    Technology
     Creating the Personal Touch on Your Website presented by Ilana Zur
    Management
    Winning with Hispanics: Your Sales Growth Opportunity” presented by Sara Hasson
    Special Finance & Retail
    IRL: Tech for Real-Life Dealers presented by Gary Graves

     

    11:30 a.m. - 12:20 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     The Changing World of Buy-Here-Pay-Here: Are You Changing With It presented by Ken Shilson
    Compliance
    The Four Most Misunderstood Dealer Rules presented by Bill Harbeson; Co-presenter: David George
    Technology
     Online Reputation: How to Level the Online Playing Field presented by Dan Wright
    Management
    Hear Me, See Me, Sell You” presented by Andrew Myers
    Special Finance & Retail
    Habit of Highly Successful Dealers presented by Kerri Wise

     

    12:20 p.m. - 3:00 p.m.
    Exhibit Hall Grand Opening

    Lunch with the Exhibitors

    3:10 p.m. - 5:00 p.m.
    Cars & Coffee

    Is Bigger Really Better?
    Come chat with two central Texas BHPH dealers who started small, amassed huge portfolios and now challenge the old adage “bigger is better”. These guys are turning the BHPH industry upside down and making money with smaller lots. Their focus is on expenses, not sales. Grab a cup o’joe and let’s discuss the numbers.
    Hosted by Keith Hagler, Taylor Auto Credit with special guest James Wood, Cars America

    Getting ‘em Frontline Ready and Keeping ‘em Running
    Make-ready and repair work can make or break a dealership. Bring a sharp pencil for this one as two longtime students of the industry compare numbers and visit over a cup of coffee. This conversation is about getting a return on every penny you put in the vehicle and knowing when to outsource or do the work yourself.
    Hosted by Phil Lathrop, VP Auto Sales and Gary Sayre, Gary’s Used Cars

    A Retail Guy, A Finance Guy & An Auction Guy Walk into a Coffee Shop
    Trust me; you have never heard this one before… It’s the same guy! Newly elected NIADA President David Andrews LOVES to talk used cars – and he should, he owns auctions, retail locations, finance companies and more. The buzz in this coffee shop will be about taking care of employees, with over 700 he should know. If you have 2 or 20 employees come ready to learn and share.
    Hosted by Michael York with special guest David Andrews

    3:10 p.m. - 4:00 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Get (Collect) the Money presented by Dealer Panel Discussion
    Compliance
    Frequent Fumbles during OCCC Dealer Examinations presented by Huffman Lewis
    Technology
     Texting: The New Frontier in Car Sales presented by Mike Berg

    4:00 p.m. - 5:00 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Luck Is Not Chance, It’s Toil presented by Rock Star Dealer Panel
    Compliance
    2017 Legal Trends presented by Attorney Panel Discussion
    Technology
     Breaking Through the Digital Noise presented by Kenny Atcheson

     

    5:00 p.m. - 7:00 p.m.
    Exhibit Hall

    Happy Hour in the Expo

     

    9:30 p.m. - 11:30 p.m.
    Monday Nightcap for Dealers!

    Sponsored by IAA, dealers – meet us at Charlie’s Long Bar and enjoy a nightcap.*

    *IAA wristband required to receive complimentary beverage. Available at the IAA booth #1.

  • July 25, 2017

    7:00 a.m. - 10:00 a.m.
    Dealer Registration / Help Desk
    7:00 a.m. - 8:00 a.m.
    Past Presidents' Breakfast
    8:00 a.m. - 10:00 a.m.
    Exhibit Hall

    Breakfast with the Exhibitors and Booth Prize Giveaways!

    Don’t forget to get your Passport filled out!

    10:00 a.m. - 11:00 a.m.
    Exhibit Hall Appointments & Demos

    Want to have a one-on-one demo with a vendor? Perfect time!

    10:00 a.m. - 10:50 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     The Power of 20 presented by Chuck Bonanno
    Compliance
    Comptroller Audits: 10 Common Mistakes to Avoid presented by Rick Miller
    Technology
     Meet Customers Where They Are: SEO for Local Customers presented by Tracy Amato

     

    11:00 a.m. - 11:50 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Repossessions & Bankruptcy: The Nitty-Gritty” presented by Michael W. Dunagan
    Compliance
    Getting Into the Rental Business presented by Rob Baker
    Technology
     Facebook Strategy from a Facebook Partner presented by Gabrielle Garrison
    Management
    Becoming the Uncommonly Successful Business Person” presented by Michael York
    Special Finance & Retail
    Real Talk: The Challenges of Special Finance & Retail presented by Panel Discussion

     

    12:00 p.m. - 1:15 p.m.
    Legislative Luncheon

    Full conference attendees only.

    1:30 p.m. - 2:20 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Young Guns: Dealers under 40 Finding Success in the BHPH Market ” presented by Dealer Panel Discussion
    Compliance
    Can’t Stop, Won’t Stop: GPS Starter Interruption Devices presented by Eric Johnson
    Technology
     Modern-Day Business Processes presented by Neale O’Bannion
    Management
    Confidence on Command: Leadership From a Position of Freedom, Not Fear” presented by Chris Cannon
    Special Finance & Retail
     Effective Targeting – Avoiding Wasting Ad Dollars on the Wrong Target” presented by Kenny Atcheson

    3:00 p.m. - 5:30 p.m.
    Dealer Networking Excursions

    All NEW Dealer Excursions!

    These Tuesday afternoon excursions are a perfect way to experience the Hyatt Hill Country, see what San Antonio has to offer or simply relax and have some fun while networking with fellow dealers.

    River Boat Ride with Cocktails & Appetizers  (limited to 25)
    Step aboard a River Walk barge for an exciting and entertaining narrative of the rich history of the San Antonio River Walk. The cruise is about 35 minutes long and covers one and a half miles of the beautiful San Antonio River Walk. Must be 21 years and older to participate.  Sponsored by TradeRev

    Texas Wine & Cheese Experience  (limited to 30)
    Henry’s Hollow is the place to be! Nestled next to the Hyatt Spa and old live oaks, sample artisan Texas cheeses paired with three exquisite wines. Sponsored by Fort Worth Independent Automobile Dealers Association

    Get Your Golf On! (limited to 40)
    Got the longest drive? Closest to the pin? Longest putt? Can’t hold a driver nor a putter? Then let’s Frisbee golf – heck, it’s some sort of golf! Experienced or novice golfers, come on down to the greens for fun challenging ultimate golf competitions. Sponsored by the Dallas County Automobile Dealers Association

    We Have Spirits Yes We Do! (limited to 40)
    To truly embrace the spirit of Texas join us out back at The Luckenbach Pavilion to sample some of the best whiskey produced in and around the Texas Hill Country and enjoy a hand rolled cigar. Must be 21 years and older to participate.

    There will also be a sand volleyball and ping pong tournament for the more competitive attendees.

    Note: All excursion participants must be registered for the conference as a dealer or guest. Once you register for the conference you will receive an email that will allow you to select your excursion. Space is limited with some excursions. Transportation will be provided for excursions when necessary.

    7:00 p.m. - 7:30 p.m.
    Awards Ceremony Reception
    7:30 p.m. - 10:00 p.m.
    Presidential Awards Banquet

    Our closing gala event will include the announcement of the 2017 Texas State Quality Dealer of the Year.

  • July 23, 2017

    11:00 a.m. - 8:00 p.m.
    Dealer Registration / Help Desk

    Welcome dealers! Stop by any time during these hours to pick up your registration packet.

    12:00 p.m. - 3:30 p.m.
    TIADA Board of Directors Meeting

    Association business.

    12:00 p.m. - 7:00 p.m.
    Exhibitor Move-in / Sponsor Registration

    Sponsors may check-in and start setting up their booth(s).

    4:00 p.m. - 5:00 p.m.
    House of Delegates

    Association Business

    7:30 p.m. - 8:00 p.m.
    First Time Dealer Attendee Meet & Greet

    Dealers – hello and welcome to the conference! Stop by for a quick drink and mingle with a few old timers, they’ll  help you navigate through some key parts of the conference.

    8:00 p.m. - 10:00 p.m.
    Welcome Reception

    Everyone welcomed! Dress accordingly as we network outside with the best dealers in Texas. Enjoy an hour of complimentary drinks on us.

    July 24, 2017

    7:00 a.m. - 12:00 p.m.
    Exhibitor Move-in / Sponsor Registration
    7:00 a.m. - 12:00 p.m.
    Dealer Registration / Help Desk
    7:00 a.m. - 8:00 a.m.
    Morning Coffee / Pastries

    Grab a cup of java and get ready for a great start of our education lineup!

    8:00 a.m. - 9:15 a.m.
    General Session
    9:15 a.m. - 9:30 a.m.
    Morning Break
    9:30 a.m. - 10:20 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     The Power of 20 presented by  Chuck Bonanno
    Compliance
    The Four Most Misunderstood Dealer Rules presented by Bill Harbeson; Co-presenter: David George
    Technology
     Automotive Disruption: Millennials, Mobile, and Marketing presented by Zach Klempf
    Management
    An Evolutionary View of Wholesale Acquisition” presented by Majd Saboura
    Special Finance & Retail
    Getting the Deal Bought: F&I Tactics for Success presented by Rebecca Cherneck

     

    10:30 a.m. - 11:20 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Maximizing your Tax Refund Business presented by Bill Neylan
    Compliance
    OCCC Deal Jacket Review presented by Huffman Lewis
    Technology
     Creating the Personal Touch on Your Website presented by Ilana Zur
    Management
    Winning with Hispanics: Your Sales Growth Opportunity” presented by Sara Hasson
    Special Finance & Retail
    IRL: Tech for Real-Life Dealers presented by Gary Graves

     

    11:30 a.m. - 12:20 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     The Changing World of Buy-Here-Pay-Here: Are You Changing With It presented by Ken Shilson
    Compliance
    The Four Most Misunderstood Dealer Rules presented by Bill Harbeson; Co-presenter: David George
    Technology
     Online Reputation: How to Level the Online Playing Field presented by Dan Wright
    Management
    Hear Me, See Me, Sell You” presented by Andrew Myers
    Special Finance & Retail
    Habit of Highly Successful Dealers presented by Kerri Wise

     

    12:20 p.m. - 3:00 p.m.
    Exhibit Hall Grand Opening

    Lunch with the Exhibitors

    3:10 p.m. - 5:00 p.m.
    Cars & Coffee

    Is Bigger Really Better?
    Come chat with two central Texas BHPH dealers who started small, amassed huge portfolios and now challenge the old adage “bigger is better”. These guys are turning the BHPH industry upside down and making money with smaller lots. Their focus is on expenses, not sales. Grab a cup o’joe and let’s discuss the numbers.
    Hosted by Keith Hagler, Taylor Auto Credit with special guest James Wood, Cars America

    Getting ‘em Frontline Ready and Keeping ‘em Running
    Make-ready and repair work can make or break a dealership. Bring a sharp pencil for this one as two longtime students of the industry compare numbers and visit over a cup of coffee. This conversation is about getting a return on every penny you put in the vehicle and knowing when to outsource or do the work yourself.
    Hosted by Phil Lathrop, VP Auto Sales and Gary Sayre, Gary’s Used Cars

    A Retail Guy, A Finance Guy & An Auction Guy Walk into a Coffee Shop
    Trust me; you have never heard this one before… It’s the same guy! Newly elected NIADA President David Andrews LOVES to talk used cars – and he should, he owns auctions, retail locations, finance companies and more. The buzz in this coffee shop will be about taking care of employees, with over 700 he should know. If you have 2 or 20 employees come ready to learn and share.
    Hosted by Michael York with special guest David Andrews

    3:10 p.m. - 4:00 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Get (Collect) the Money presented by Dealer Panel Discussion
    Compliance
    Frequent Fumbles during OCCC Dealer Examinations presented by Huffman Lewis
    Technology
     Texting: The New Frontier in Car Sales presented by Mike Berg

    4:00 p.m. - 5:00 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Luck Is Not Chance, It’s Toil presented by Rock Star Dealer Panel
    Compliance
    2017 Legal Trends presented by Attorney Panel Discussion
    Technology
     Breaking Through the Digital Noise presented by Kenny Atcheson

     

    5:00 p.m. - 7:00 p.m.
    Exhibit Hall

    Happy Hour in the Expo

     

    9:30 p.m. - 11:30 p.m.
    Monday Nightcap for Dealers!

    Sponsored by IAA, dealers – meet us at Charlie’s Long Bar and enjoy a nightcap.*

    *IAA wristband required to receive complimentary beverage. Available at the IAA booth #1.

    July 25, 2017

    7:00 a.m. - 10:00 a.m.
    Dealer Registration / Help Desk
    7:00 a.m. - 8:00 a.m.
    Past Presidents' Breakfast
    8:00 a.m. - 10:00 a.m.
    Exhibit Hall

    Breakfast with the Exhibitors and Booth Prize Giveaways!

    Don’t forget to get your Passport filled out!

    10:00 a.m. - 11:00 a.m.
    Exhibit Hall Appointments & Demos

    Want to have a one-on-one demo with a vendor? Perfect time!

    10:00 a.m. - 10:50 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     The Power of 20 presented by Chuck Bonanno
    Compliance
    Comptroller Audits: 10 Common Mistakes to Avoid presented by Rick Miller
    Technology
     Meet Customers Where They Are: SEO for Local Customers presented by Tracy Amato

     

    11:00 a.m. - 11:50 a.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Repossessions & Bankruptcy: The Nitty-Gritty” presented by Michael W. Dunagan
    Compliance
    Getting Into the Rental Business presented by Rob Baker
    Technology
     Facebook Strategy from a Facebook Partner presented by Gabrielle Garrison
    Management
    Becoming the Uncommonly Successful Business Person” presented by Michael York
    Special Finance & Retail
    Real Talk: The Challenges of Special Finance & Retail presented by Panel Discussion

     

    12:00 p.m. - 1:15 p.m.
    Legislative Luncheon

    Full conference attendees only.

    1:30 p.m. - 2:20 p.m.
    Learning Tracks

    Buy-Here, Pay-Here
     Young Guns: Dealers under 40 Finding Success in the BHPH Market ” presented by Dealer Panel Discussion
    Compliance
    Can’t Stop, Won’t Stop: GPS Starter Interruption Devices presented by Eric Johnson
    Technology
     Modern-Day Business Processes presented by Neale O’Bannion
    Management
    Confidence on Command: Leadership From a Position of Freedom, Not Fear” presented by Chris Cannon
    Special Finance & Retail
     Effective Targeting – Avoiding Wasting Ad Dollars on the Wrong Target” presented by Kenny Atcheson

    3:00 p.m. - 5:30 p.m.
    Dealer Networking Excursions

    All NEW Dealer Excursions!

    These Tuesday afternoon excursions are a perfect way to experience the Hyatt Hill Country, see what San Antonio has to offer or simply relax and have some fun while networking with fellow dealers.

    River Boat Ride with Cocktails & Appetizers  (limited to 25)
    Step aboard a River Walk barge for an exciting and entertaining narrative of the rich history of the San Antonio River Walk. The cruise is about 35 minutes long and covers one and a half miles of the beautiful San Antonio River Walk. Must be 21 years and older to participate.  Sponsored by TradeRev

    Texas Wine & Cheese Experience  (limited to 30)
    Henry’s Hollow is the place to be! Nestled next to the Hyatt Spa and old live oaks, sample artisan Texas cheeses paired with three exquisite wines. Sponsored by Fort Worth Independent Automobile Dealers Association

    Get Your Golf On! (limited to 40)
    Got the longest drive? Closest to the pin? Longest putt? Can’t hold a driver nor a putter? Then let’s Frisbee golf – heck, it’s some sort of golf! Experienced or novice golfers, come on down to the greens for fun challenging ultimate golf competitions. Sponsored by the Dallas County Automobile Dealers Association

    We Have Spirits Yes We Do! (limited to 40)
    To truly embrace the spirit of Texas join us out back at The Luckenbach Pavilion to sample some of the best whiskey produced in and around the Texas Hill Country and enjoy a hand rolled cigar. Must be 21 years and older to participate.

    There will also be a sand volleyball and ping pong tournament for the more competitive attendees.

    Note: All excursion participants must be registered for the conference as a dealer or guest. Once you register for the conference you will receive an email that will allow you to select your excursion. Space is limited with some excursions. Transportation will be provided for excursions when necessary.

    7:00 p.m. - 7:30 p.m.
    Awards Ceremony Reception
    7:30 p.m. - 10:00 p.m.
    Presidential Awards Banquet

    Our closing gala event will include the announcement of the 2017 Texas State Quality Dealer of the Year.