This session will spotlight Chuck’s experience as moderator of more than 400 Twenty Group meetings. He will share some of the best ideas and relate some of the best success stories from his involvement in the program. He will discuss benchmarking and how those benchmarks can increase your profits, lower your expenses and truly measure your dealership performance. Whether you are new to the business or are an industry veteran, you can learn from the best, your peers.
Get (Collect) the Money!
Collections Panel Discussion
Come and hear about how some of the most successful collections professionals are able to keep accounts current and quickly get errant accounts back on track. This panel promises to be informative, engaging, and helpful.
Panelists to include: Martin Garcia – Texas Auto Center; Robert Beck – Stop N’ Drive Motors; Raquel Cabrera – Woodlands Financial Services.
Maximizing Your Tax Refund Business
Bill Neylan – President/CEO
TRS Tax Max
Tax season has changed dramatically as the IRS released most of all refunds in just 2 days this year! What hasn’t changed is that tax week can make or break your year. Bill will describe the PATH Act, its effects, what happened during 2016, what to expect next year and what other dealers are doing to capitalize. Bill will show you how to expand tax season from 2 days to many months as he outlines best practices for both BHPH and special finance dealers to have their most productive tax seasons on record.
The Changing World of Buy-Here-Pay-Here: Are You Changing With It?
Ken Shilson – Founder, NABD
National Alliance of BHPH Dealers
The numbers don’t lie. 2016 was a rough year for BHPH dealers. Among other challenges, bad debt losses were severe and interest rates are on the rise. The bubble of pending defaults on the securitized auto loans that proliferated over the last few years will create an opportunity for the BHPH dealer. Ken, a noted expert in subprime auto finance analysis, will answer the question, “What are you going to do with them?”
Luck Is Not Chance, It’s Toil
Rock Star Dealer Panel Discussion
The most successful among us are loathe to attribute their success to luck alone. It takes work, and strategy, and some would say divine intervention to reach the top. This is your chance to hear the best of the best talk about practical tips you can use to propel your dealership toward its full potential.
Repossession and Bankruptcy: The Nitty-Gritty
Michael W. Dunagan, TIADA General Counsel
Jameson & Dunagan, P.C.
Timing is everything. This cliché fits perfectly in the world of bankruptcy filings among BHPH customers. The threat of repossession, or a completed repossession, is frequently the “trigger” that results in a customer filing for bankruptcy protection. Mike is an expert on repossession law. He is also an expert on applying that law to the everyday business lives of Texas dealers. Come hear Mike’s presentation on how dealers can best protect their collateral while staying on the right side of the law.
The next generation of customers is already showing up at dealerships statewide. It is little wonder that the next generation of dealers are stepping into leadership roles in increasing numbers. This session will explore the backgrounds of three young dealers and discuss how their unique education and experiences translate into BHPH success.
Panelists to include: Christina Sabillon – Mi Terra Auto Sales; David Byrd – Byrd Autos; Brad Kalivoda – Fiesta Motors