Buy Here Pay Here at the TIADA Annual Conference July 29-31, 2018


Tracking and Improving BHPH Portfolio Performance
Jim Rhoads – Founder/CEO
Octane Group

You can’t manage what you can’t measure. Without good data, how will you know whether your collection efforts are translating into progress? In BHPH, the portfolio of receivables is your primary asset. After attending this session, dealers will know how to measure exactly how their portfolio is performing. Then, and only then, will efforts to improve collection efficiency reach maximum effectiveness.

BHPH: Where Do We Go From Here?
Chuck Bonanno-National Director of Twenty Groups & Seminars
National Independent Automobile Dealers Association

Chuck Bonanno, one of the most knowledgeable and entertaining figures in the business, will provide attendees with insight into where BHPH is heading and the opportunities awaiting those dealers who are prepared for the future.


9 Steps to a Successful Collection Call
Brent Carmichael – Executive Conference Moderator, 20 Groups
NCM Associates

Collections and underwriting are the backbone of any BHPH operation. Most dealers have a very good collections team that is staffed with good people, but for some reason, they struggle once they get a customer on the phone. This session will touch on problem-solving techniques, overcoming objections when asking for payment in full, and a whole lot more.

Capitalizing and Launching a Buy Here Pay Here Operation
Jim Rhoads – Founder/CEO
Octane Group

Thinking about financing some customers in-house? This session is for you! Jim will cover capitalization methods and sources, profit and cash flow, and market assessment, all of which are critical for a successful buy here pay here operation. Learn from the man who has been onsite in BHPH dealerships- as a consultant, analyst, or trainer- in 26 states and counting.


Is Bigger Really Better?
Hosted by Keith Hagler, Taylor Auto Credit with special guest James Wood, Cars America

As the most popular session last year, we are bringing it back. Come listen and participate in a conversation with two BHPH dealers who started small, amassed a huge portfolio and now challenge the old adage, “bigger is better”. These guys are turning the BHPH industry upside down and making money with smaller lots. Their focus is on expenses, not sales. Come prepared to discuss the numbers and you will leave with your own spreadsheet.