July 24-26, 2022 Kalahari Resort Round Rock, Texas

2021 TIADA Expo Speaker

Brent Carmichael
& Chuck Bonanno

NCM Associates - Consultant / BHPH Consultant

In-Depth Q&A with Two Masters of Collections

Tuesday, July 27th, 8:00 a.m.

Brent Carmichael has been a moderator/consultant/instructor with NCM since he joined in late 2007. He currently works with eight 20 Groups, six of which are Buy-Here Pay-Here groups. Prior to joining NCM, Brent worked for over 17 years in sub-prime finance and collections; the last 11 years in Buy-Here Pay-Here dealerships. He spent 10 years with Auto Master Buy-Here Pay-Here of Northwest Arkansas where he served as vice president of portfolio management. Brent’s expertise is on BHPH Sales, Collections, Reconditioning, Operations and Generating Ups.

Chuck Bonanno has been a nationally recognized speaker, author, industry trainer and consultant in the Buy Here Pay Here industry for 25 years. He began his automotive career as a senior officer for a BHPH dealer in Florida. In 1996 his organization merged with three other large independent dealers to create a publicly held company known as Smart Choice Automotive Group where he was Executive Vice President. Chuck joined Leedom and Associates, LLC. In 2001 where he was an Independent Dealer Twenty Group Executive Conference Moderator for 14 years. Chuck served as National Director of Twenty Groups for NIADA.