Tuesday, 9:00 a.m. Sessions

A Successful Approach to Becoming a Coach Instead of a Boss

Presented by Brad Kalivoda – General Manager Fiesta Motors (Lubbock, TX)

Coaches can be tough on you, tell you hard truths, and push you when you don’t want to be pushed any further. Yet we still revere the experience and work just as hard for the coach as we do for ourselves. In this interactive session, Brad will guide you on some practical ways you can go from being a boss to being a coach. Explore the key differences between traditional directive management and a coaching approach that empowers employees. Get ready to participate in discussions designed to unlock the power of continuous and constructive feedback. This session is ideal for owners, managers, team leads, and anyone seeking to elevate their leadership style and cultivate a more empowered and successful team environment. Walk away with practical tools and a renewed perspective to transform your leadership approach.

Real Talk with Three National Rock Stars of Special Finance & Retail

National Retail Panel Discussion

Panelists: TBD

Moderator: Jeremy Beck, NIADA

These three Rock Star dealers from different corners of the U.S. will open up and share tips, tools, and trade secrets they’ve learned after years in the industry. Each of these panelists has a unique story of how they compete and succeed in the retail market. This is a fantastic opportunity if you are looking for solutions and best practices that will keep you lean and profitable. It’s only 50 minutes, so bring your questions and take advantage of every second with these industry leaders.

TBD

Presented by Huffman Lewis – Director of Consumer Protection &  Eric Fancher – Financial Examiner Office of Consumer Credit Commissioner

Lead Handling to Generate Appointments that Show

Presented by Johnathan Dawson – Founder/President Sellchology Sales Training

Building a Better Performing Portfolio

Presented by Ben Goodman – Senior 20 Group Moderator and Consultant NIADA

Buy the right Car…  Sell it to the Right Customer…  Collect all the Payments… If only it was that easy!  In the real world of “Grey” where we operate, there are many variables that impact your portfolio performance.  In this Session, Ben Goodman will guide you through the fundamentals that tie inventory mix, sales process, underwriting, and collections together into a successful BHPH Program. Ben will walk through the key steps and processes needed in each of those four phases, sharing best practices gathered after visiting hundreds of dealerships and lessons learned from 31 years of experience in this industry.